Account Management

Delete Account

Request permanent account deletion

Request permanent deletion of your Converse account and associated data. This page outlines our data deletion process, what information is removed, and what may be retained for legal compliance.

Important: This Action Is Permanent

Once your account deletion is processed, it cannot be undone. All your data, contacts, call logs, and settings will be permanently removed from our systems.

How to Request Account Deletion

1

Send Deletion Request

Email us at the address below with your account deletion request

2

Account Verification

We will verify your identity for security purposes

3

Data Deletion Processing

Your account and associated data will be permanently deleted within 30 days

4

Confirmation

You will receive confirmation once the deletion is complete

Send Your Deletion Request

To request account deletion, please send an email to our support team with your account details and deletion request.

Email Address:

help@converse.so

Include in your email:

Your registered email address
Your full name as registered in Converse
Subject line: "Account Deletion Request"
Confirmation that you want to permanently delete your account

Data That Will Be Permanently Deleted

Personal account information (name, email, phone number)
Contact lists and shared contact data
Call logs and communication history
Task history and SOP automation data
Team collaboration records
Analytics and productivity reports
Mobile app sync data
User preferences and settings

Data Retention Policy

While we delete most of your personal data immediately, certain information may be retained for the periods specified below due to legal, security, or technical requirements:

7 years

Billing records and transaction history

Legal and tax compliance requirements

Indefinitely

Aggregated usage analytics (anonymized)

Product improvement and research (no personal identifiers)

90 days

Backup copies in our disaster recovery systems

Technical infrastructure requirements

Processing Timeline

30-Day Deletion Process

Within 24-48 hours:

We will acknowledge receipt of your deletion request and begin the verification process.

Within 7 days:

Your account will be deactivated and inaccessible to you and your team members.

Within 30 days:

All personal data will be permanently deleted from our active systems and databases.

After 90 days:

Data will be removed from backup and disaster recovery systems.

Need Help or Have Questions?

If you have any questions about the account deletion process or need assistance, our support team is here to help.